Fix My Town - Civic Management Platform

Mobile App Design

 This work’s objective was to design and develop an inclusive platform for identifying and solving the grievances of citizens in a municipal area. And create a participatory platform for the citizen in the matters of civic management. The need was to create a mobile-based solution with fluid interactions and natural understanding.

This project is an outcome of a 3 Day design sprint at our design school. 

CREDITS

UX Research and Design
Abhijit Chirde

USER PERSONA

persona 1
persona 2

SCENARIOS

  • On an important street, street-lights are not working near the curvature.
  • Numerous potholes on a highly engaged road resulting in frequent injuries.
  • In the low-lit market area, there has been a frequent occurrence of thefts.
  • A Cholera epidemic has been registered in an area from where a sewage pipeline is running.
  • Waterlogging has created a nuisance after a tree fell on the street on a stormy night before.
  • An empty sight near the children’s park has been turned into an open dumping yard illegally by the public creating a harmful environment for children.
  • Stray dogs in a locality are making a nuisance for children going to school.

TASK FLOW

fixmytown-flow

INFORMATION ARCHITECTURE

fixmytown-ia

WIREFRAMES AND FLOW

fixmytown-wireflow

UI DESIGN

ITERATION 1

The first iteration of UI design consisted of designing for a platform to test the usability and required optimization in the information design needed to achieve the desired goal. We used Android UI design kit elements for this version.

fixmytown-ui1

ITERATION 2

In this iteration, most of the final design decisions and design attributes such as UI element, and color were finalized to complete the UI design.

fixmytown-ui2